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Plans & billing models

New accounts are created on a subscription model — the Free plan, which includes 3 reports per month. Reports run against this monthly allotment; when it’s exhausted, POST /v1/analyze returns 429 quota_exceeded until your period resets.
REST API and MCP access are included on Pro and above. Enterprise is custom-priced for high-volume teams — contact us for a quote. Legacy pay-as-you-go (PAYG). Existing PAYG customers keep a prepaid balance, with each report deducting $3.99. New accounts are not created in PAYG mode. The rest of this page describes the legacy PAYG model.

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Per-report cost (legacy PAYG)

Webhook delivery and the dashboard are all included — no separate charges.

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Free trial reports (legacy PAYG)

Legacy PAYG accounts that completed signup (and added a card) were granted 4 free reports. Free reports:
  • Apply automatically on the first 4 successful POST /v1/analyze requests
  • Decrement before any balance is charged
  • Show up in the dashboard as Free reports remaining
  • Don’t expire — they sit on your account until used
Failed reports don’t consume free reports.

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Balance & top-ups

Your current balance lives at the top of your dashboard:
To add funds:
  • Manual top-up. Click Add funds in the dashboard. Pick a quick amount (5,5, 10, 25,25, 50, 100)orenteracustomamount.Minimumtop−upis∗∗100) or enter a custom amount. Minimum top-up is **5.00**, maximum is $10,000.00 per transaction. Stripe Checkout handles the payment.
  • Auto-recharge. In the dashboard under Billing, configure a threshold (e.g. when balance < 5)andarechargeamount(e.g.add5) and a recharge amount (e.g. add 20). When balance falls below the threshold, AcreLens charges your saved card and tops up automatically. Off-session — no Checkout flow on each top-up.
When an auto-recharge charge fails (declined card, expired card, insufficient funds), AcreLens logs the failure and emails you to update your card. It does not change your account status — your balance simply isn’t topped up, so once it falls below $3.99 with no free reports left, requests return 402 insufficient_balance until you add funds.

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Spend caps

To protect against runaway costs (a buggy loop, a leaked key, a spike in your own traffic), you can set:
  • Daily cap — max spend per UTC day
  • Monthly cap — max spend per calendar month
Configure both in the dashboard under Billing. When a request would exceed a cap, the API returns 402 with code DAILY_CAP_EXCEEDED or MONTHLY_CAP_EXCEEDED:
Caps reset automatically — daily at 00:00 UTC, monthly on the first.

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Insufficient balance

If your balance is below $3.99 and you have no free reports left, the API returns 402 with code insufficient_balance. Top up and retry — AcreLens does not auto-queue requests.

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Refunds

Failed reports don’t auto-refund — see report lifecycle. If you have a legitimate billing dispute (duplicate charges, repeated failures on a valid address, system outages), email support@acrelens.com with the affected request_id or report_id values. Manual credits land in your balance as REFUND transactions.

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Programmatic balance & usage

You can pull the same numbers the dashboard shows: See the endpoint reference for full response shapes.

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Enterprise

Volume discounts, custom contracts, and higher rate limits are available. Reach out at support@acrelens.com.